Investigate the work site with fault occurring, on-site repair, or return to repair, and provide required parts according to actual demand; investigate the work site with fault occurring, on-site repair, or return to repair, and provide required parts according to actual demand; investigate the work site with fault occurring, on-site repair, or return to repair, and provide required parts according to actual demand; SLYM since the day of establishment, we are always centered on customer demand, focused on provide safe, conformable, high-quality, environment-friendly personal breaking hammer product and tools, and practical, honest, high-efficient and leading brand service experience, and devoted to set up an equal, mutual benefit, respect, and creditable cooperation relationship with the vast partners.
We deeply and thoroughly understand the customer demand and the industry development trend, provide one-station high-efficient and innovative service experience for the vast consumers, customers and partners by affectionate, sincere and friendly service altitude, create value for customers, fulfill enterprise responsibility for the society. And push the health development of the industry service system, so as to win the trust of customers and the public. High-quality product is the foundation for us to win the market trust, and high-quality service is the key to make every consumer satisfactory.
SLYM firstly puts forwards the brand-new "4Cs service mode", provides fast, convenient and high-efficient service for customers. The after-sales service is the essential part of our product, it is our duty to make you enjoy better service when we provide high-quality product. SLYM "4Cs service" covers four elements in terms of user reception, cost, convenient and fast, communication; it mainly includes: principle of consumer service first, measures for saving consumer expense, improvement of service convenience and enhancing of sincere communication; it aims to create"customer first and sincere service" harmonious mode. In the zone where the sales/service network of SLYM covers, the professional service team of SLYM can be on your side at any time wherever you are, with the purpose of providing high-efficient, fast and warm service for you at any time. “Do what we say, do it better” is our promise.
